Delivery Information
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DUBLIN DELIVERY
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Your chocolates should be delivered within 2 to 3 working days to most parts of the county. ​Delivery is not available Saturday, Sunday or public holidays.
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As we work with third party couriers, we take no liability for any consequential loss or other loss arising from delivery not being made within the time frames listed above.
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Please make sure that you provide a full delivery address including EIRCODE and the recipients phone number when placing your order.
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IRELAND DELIVERY (EX NI)
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Your chocolates should be delivered within 2 to 3 working days to most parts of the county. ​Delivery is not available Saturday, Sunday or public holidays.
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As we work with third party couriers, we take no liability for any consequential loss or other loss arising from delivery not being made within the time frames listed above.
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Please make sure that you provide a full delivery address including EIRCODE and the recipients phone number when placing your order.
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NORTHERN IRELAND DELIVERY
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Your chocolates should be delivered within 2 to 3 working days. Once dispatched you will receive an e-mail with a tracking number.
Delivery is not available Saturday, Sunday or Public or Bank Holidays.
As we work with third party couriers, we take no liability for any consequential loss or other loss arising from delivery not been made within the timeframes listed above.
Please make sure that you provide a full delivery address with POSTCODE and the recipients phone number when placing your order.
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Great news! NI deliveries aren't in scope for UK customs tax.
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Meaning you only have to pay our standard delivery rates.
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UK DELIVERY (EX NI)
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We will deliver your delicious chocolates to all areas of the UK.
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Your chocolates should be delivered within 3 to 7 working days, but please allow for delays with the exceptional circumstances that everyone is operating under, so it may take longer.
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The delivery rate is per order, and is the same rate.
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Delivery is not available Saturday or Sunday.
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As we work with third party couriers, we take no liability for any consequential loss or other loss arising from delivery not been made within the timeframes listed above.
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Please make sure that you provide a full delivery address including, if relevant, the POSTCODE, and the recipients phone number when placing your order.
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CUSTOMS VAT/TAX
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Those items for delivery to countries or regions outside of the EU may be subject to taxes on completion of shipment, or border taxes, customs duties and fees levied in the country of importation ("Import Fees"). The recipient of the delivery is the importer of record in the country of importation and is responsible for all Import Fees, where these are applicable.
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EUROPE DELIVERY
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We will deliver your delicious chocolates to all areas of Europe.
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Your chocolate should be delivered within 6 working days, but please allow for delays with the exceptional circumstances that everyone is operating under..
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The delivery rate is per hamper, and is the same rate.
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Delivery is not available Saturday or Sunday.
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As we work with third party couriers, we take no liability for any consequential loss or other loss arising from delivery not been made within the timeframes listed above.
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Please make sure that you provide a full delivery address including, if relevant, the POSTCODE, and the recipients phone number when placing your order.
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PICK YOUR DELIVERY DATE
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If you need a Special Delivery Date, please add a note in your order form.
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Unfortunately, we cannot guarantee delivery at a specific time.
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EMAIL ORDER TRACKING
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In order to facilitate Order Tracking, please remember to submit your Email address in the order form.
To ensure successful delivery, please ensure that the recipient will be at home to receive their chocolates!
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RE-DELIVERY
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If there was an attempted delivery by our courier company you will be able to re-organise delivery via the text message or email you would have received from DPD. Please Note; this is free of charge and you will never be asked for payment.